For more detailed help about how to listen, stream or download go here
A: We have one feed for the first free hour and one feed for our members with both hours. Click the RSS button in the top menu for further instructions.
For more detailed help about our RSS podcast feeds go here
A: We archive programs older then one year in our members radio archive. You need to subscribe to listen to the program.
If you're a member, have logged in and still see "subscribe" instead of "download", it means you've clicked into the open radio archive. Make sure you log into the members radio archive and only from there click into the radio program you want to hear or the other archives sorted by year.
A tip to make sure that you're in the right place is to look at the file exstentions of the individual progam pages. Look in the URL address bar at the top of your browser and make sure that the URL ends with ".php" and not ".html". You can always go back to the members radio archive and from there find the program you wan't to download and listen to.
If you've searched and see this, see below.
A: Please see our search help page for how to search for password protected pages.
A: At the bottom of each radio information page, from where you download and listen to the program, there is a "music" link with artist and title.
A: Yes, the site has been tested and confirmed to function 100% with the latest iPhone and iPad. You can subscribe to the website without any problem and you can listen without any problem. Downloading files and transefering to your iPod is not a problem.
There are two known issues:
1. Apple don't allow flash, so you won't be able to see our main player window for older programs. We've implemented a HTML5 player for newer programs (from November 2011) you can click the player image / play icon without any problem to listen. You can aslo click the "download hour 1" / "download hour 2" buttons from any radio information page and listen to the program this way. You can also subscribe to our RSS feed(s) and get the latest program this way.
2. When you log in to our members section make sure that your iPhone or iPad doesn't auto capitalize the first letter of your username or password. We've disabled this from our end, but it's important that you make sure you enter the exact username and password you have recieved from us. Otherwise you might not be able to log in.
For more information on how to download and stream go here.
For more information and help using our RSS feeds go here.
A: For more help pertaining to technical issues, how to listen, stream or download go to our How do I listen? page.
A: We have some common PayPal issues and tips on this page that you can look at.
A: Log in to your PayPal account. Go to paypal.com and then go to the "History" subtab of the "My Account" tab. Choose "Subscriptions" from the pull-down "Show" menu and press the "Submit" button. Choose the Red Ice Creations subscription, and click on its "Details" link. You will be taken to a Transaction Details page from which you may cancel your subscription. Canceling your subscription will immediately stop all future scheduled payments for your subscription to Red Ice Creations.
You can also refer to cancellation instructions in the receipt that you recieved from PayPal when you signed up.
A: Red Ice started as a graphics, video and music project in 2001. The name has stayed with us since then. The name Red Ice represents hot and cold, red and blue, north and south, physical and non-physical, basically two opposites. Not from a Marxist dialectic point of view, but from a creation point of view. The idea is that it takes balance between two extremes to create conditions for life and spirit.
