Tech support
Guidelines & general information
Lost password
If you have lost your password contact us. Make sure you include your username, the email address you signed up with and your PayPal transaction ID from your reciept.
Login trouble
If you have problems accessing the members section go here.
Account setup
You will recieve an email with your personal login details after you have signed up via PayPal. You'll get instant access to our Members section with a temporary account. You will receive an email with your personal login details after your account has been created. Read more about the account setup and help issues with PayPal here. If you have any problems during your signup process you can contact us.
Payment options
Recurring subscription payments are handled via PayPal. You can also use you credit card without signing up for a PayPal account. If you wan't to use cash to subscribe go here for more information.
Subscription - three months recurring
With our three months recurring subscription option you can decide for yourself how long you want to sustain your membership. You can cancel at any time via your PayPal account. Refer to your PayPal reciept or scroll down to "Cancel your 3 months recurring subscription" for more details.
How do I cancel my subscription?
Log in to your PayPal account. Go to paypal.com and then go to the "History" subtab of the "My Account" tab. Choose "Subscriptions" from the pull-down "Show" menu and press the "Submit" button. Choose the Red Ice Creations subscription, and click on its "Details" link. You will be taken to a Transaction Details page from which you may cancel your subscription. Canceling your subscription will immediately stop all future scheduled payments for your subscription to Red Ice Creations.
You can also refer to cancellation instructions in the receipt that you recieved from PayPal when you signed up.
How do I listen?
All files are in .mp3 file format and you must have a player such as VLC Media Player, Winamp, Windows Media Player, Real Player or iTunes to listen.
How do I watch?
All files are in flash (.flv) file format and you must have the latest Adobe Flash Player installed on your system to view the video files. Get Adobe flash player
Subscription rates
Subscribe to Red Ice Creations for 3 months for €15. You'll receive full access to our members area when you subscribe.
General guidelines
All the content available in the Red Ice Members section may not be redistributed or sold without permission. Violation of this will result in the termination of your access to the members section. If you want to reproduce or copy something please ask us!
What do I need?
We recommend that you have a broadband connection, this is primarily so that you can view or download the video material. You need to have general knowledge about how to download, listen to audio and view video's online. We'll help you as much as we can if you're experiencing any problems or need technical advice.
No refunds
When you've made your payment you will have access to the subscriber section for the term you signed up for. We do not offer any refunds. The service is provided "as is".
Exclusive rights
Red Ice Creations reserves the right to add or remove audio or video files from our archives at any time.
Audio quality
From August 2009 all our files are available in 64 kbps, 22 KHz, Stereo. Previous shows are available in 48 kbps, 22 KHz, Stereo. Most programs in our radio archive is also available in 24 kbps, 16 KHz, mono for modem users (low-fi). If you want to download these, look for "Modem users" on the right hand side, below the main download button on all our radio information pages. For members our videos are available in flash video format (flv). We also offer some files in wmv and mp4 versions for download. We're in the process of backtracking and uploading all our video material in mp4 format.
RSS podcast feed
You can access our RSS podcast feeds on this page.
Download instructions
We recommend that you download the mp3 file and play it with your favorite media player. If you’re on PC: right click on the download button that you can find on each program page, choose "Save Target As..." or "Save Link As...", Save the file to your computer (remember the folder and path) then use your favorite media player to open the file. If you’re on Mac: Right-click by holding down the Control key and clicking.
Why subscribe to Red Ice Creations?
Why not enjoy full access to all of our our archives going back to April 2006 and growing every week.
You can stream or download all:
Radio Programs
Red Ice TV Episodes
Videos and Video Interviews
Webcasts
Films
Audio Commentary
Red Ice Creations is an independent, thought provoking online radio and TV program, dedicated to bringing you diverse research, news and opinion, divergent from the beaten path. It is not a show for the conformist or closed- minded but for those living on the fringe. This is media for the fore-front. We interview some of the most groundbreaking authors, filmmakers, bloggers and thinkers in the "Alternative Research Movement."
We have one year of free Red Ice Radio programs in our archive, including our TV episodes. We add a new radio program on the site two times per week, sometimes more. When you want more, sign up for a membership!
We are expanding and growing every month and we want to bring you even more. The best way to help us grow is to tell you friends about us and become a Red Ice Member so that we can continue and expand in our efforts to provide you with inspiring and exciting new material.
Thank you for your support!
If you need further technical support or assistance to subscribe, please contact us
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