Login Problems

You’re assigned a temporary account when you first sign up, these details might have expired? Make sure that you have received an email from Red Ice Creations with your personal account details. Make sure to check your email spam folder as well. If you recently signed up and not yet have received an email with your personal account details. Please notify us: ricmembers@gmail.com

When you log in with your details (or the temporary username and password), make sure that no extra spaces or characters are included before, after or in the username or password. This can be the case if you copy and paste your username or password into the login box.

Formatting Issues

Formatting throughout the site might differ depending on what browser and operating system you are using. Below you can how we intend the login box to look.

If you use Google Chrome or a Toolbar such as Yahoo, you might have trouble with what is called "invisible ink". Meaning: the toolbar's built in username and password manager overrides our intended formatting and the result might be that you're unable to see the letters that you are typing 8see below). Currently the character formatting is white and the toolbar password manager makes the highlighted box background bright yellow, so you can't see the text. See below:

This doesn't mean you can't log into the subscriber section though, this is just a formatting issue. The solution is to simply click in the username first box, enter in your correct username (even thought you might not see the characters), click in the second box, enter your correct password and then click enter on your keyboard or click the green check below to enter the members section. If you’re using Google Chrome, it will for the most part remember your username and password (depending on your personal settings).

Site Functionality

To view redicecreations.com properly we recommend that you have the latest Adobe Flash Player installed and that you have an up to date version of one of the following web browsers: Google Chrome, Firefox or Internet Explorer. Our site has been briefly tested with other web browsers, such as Safari, but we can’t guarantee 100% functionality with this or any other web browser.