Account setup information
Help with account setup
Please note that there is a delay between your payment and us getting you into our database as a subscriber. This is not yet automated. Please allow 24-48 hours for us to authenticate and set up your account. Your patience is appreciated. If you follow the instructions below, you will recieve temporary account details for instant access. If you experience any complications during your signup please contact us.
Here are some possible errors that you might encounter and how to fix them:
PayPal won't accept you credit card number or email address
In most cases this is becase you allready have a paypal account associated with your credit card or email addres. You will either have to use another credit card or another email address. You can also log in to your paypal account and make the payment this way.
Update your credit card information that is associated with PayPal
If you need to add a new card or update your credit card information. Log into paypal, go over "profile" in the top menu and click on "Add or Edit Credit Card". Follow the instructions to either edit an existing card or add a new one.
How to subscribe with your credit card, skipping signing up for a PayPal account
1. Go to our "One time payment" option (or the gift option if you want to give away a subscription as a gift).
2. Choose length of your subscription
3. Fill out your details and click "Next Step"
4. Click "Proceed to PayPal"
5. Once you've been redirected to PayPal make sure you are on the "Pay with Credit Card or Log in" page or "Don't have a PayPal account?" page.
If you are NOT on this page option, look for "Don't have a PayPal Account" as detailed below, and click that link:
Depending on your contry and region, it could possibly also look like this:
6. Fill out your details and when you've made your payment successfully make sure you click on "Return to Red Ice Creations" to recieve your temporary login details. (Note this step does not apply for the gift option)
7. Please allow 24-48 hours for us to authenticate and set up your account.
Note: This will only work with our One time payment option, if you want a recurring subscription you must choose our Three month recurring subscription option.
You can also contact PayPal for further help if you have problems with your account.
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